ToyMatrix operates Monday-Saturday, 10:00 AM- 6:00 pm CST. (210)379-8699 E-Mail : gary@toymatrix.com Please email or call and talk personally, or leave a detailed message 24 hours a day. Email is usually checked daily. ToyMatrix proudly features the following: Complete mail-order source Fast and friendly service Prompt turnaround Toy locating Services Careful Packaging 3 day money back guarantee We accept the following forms of payment: Master Card and Visa Money orders International Money orders payable in U.S. funds U.S. cash Personal Checks Cashiers Checks Bank checks Money orders ship within 3 days of receipt. Personal checks held to clear both banks. International orders welcomed - payment by U.S. cash or international money order only. Orders are usually shipped via insured U.S. Postal priority unless otherwise noted. Shipping and Insurance is not included in any listed prices unless noted. ToyMatrix grades toys seriously and consistently. We do not "overgrade" older or higher-priced pieces. We use the C 1-10 scale. C10 being Mint(Like Brand new), and C1 being very very poor. ToyMatrix offers a "Toy Locating Service". We can find those Hard-to-Obtain items. Please email or call for more details. We offer a 3-Day(Conditional) Money back guarantee on all items. ToyMatrix Return Policy (it must be followed in order to return an item for refund) Item must be returned in original box and in the same condition I mailed it in. I must be contacted within 3 days of item delivery to approve return. PLEASE email or telephone me with the situation within 3 working days from time of delivery. You may not be reimbursed for shipping and insurance charges. There is a 20% restocking fee for all returned items. ***Digital Pictures Available for any item listed*** ***Please email or call with any questions***